Shipping Policy

Out-Take ships items in stock within three business day. Shipping of custom or out-of-stock items is made within one business day of receipt of items from the manufacturer or bindery. You will be notified within one business day if an item is out-of-stock along with an estimated turnaround time.

Out-Take’s preferred domestic shipping company is DHL. Out-Take’s preferred international shipping company is DHL.

All items will be insured for replacement value and be sufficiently packaged. Please immediately report a claim to the carrier and Out-Take if any damage occurs during shipment.

Shipping charges do not include any local duties or taxes collected in some countries. Those fees are payable upon delivery to the carrier and vary widely.

Quoted shipping days from DHL and Out-Take does not include the day the order ships, weekends, holidays, time in customs and delays by carrier. Quoted shipping days does not start for out-of-stock or custom orders until the items arrive from the manufacturer/bindery and then ship from Out-Take.

If you need special add-on delivery services such as Saturday Delivery, Early A.M delivery, Hold at Center pickup, Certificate of Origin or the like, please contact us via phone or e-mail for pricing and to add any of those extra services.